Frequently Asked Questions
What kinds of vehicles do you work on?
Honda is our specialty, but we service most makes and models, domestic and import, cars, trucks and SUVs. If you’re not sure whether your vehicle is a fit, call and ask. We’ll tell you straight.
What does your 36-month/36,000-mile warranty cover?
It covers qualifying parts and labor on the repairs we perform, and it’s honored nationwide, not just at our Greenville shop. We’ll go over the specifics for your car repair before any work starts.
Do I need an appointment, or can I just stop by?
An appointment is the surest way to get in and out quickly, and you can book one by phone or through our website. If something comes up unexpectedly, call us and we’ll do our best to work with you to get you in as soon as possible.
Can you handle routine maintenance, or just repairs?
Both. Oil changes, fluid services, brake inspections and factory-recommended maintenance are a big part of what we do at our Greenville shop. Staying on schedule is the cheapest car repair there is.
Does having service done at Mason & Sons affect my factory warranty?
No. Federal law protects your right to have scheduled maintenance performed at an independent shop. We document the work and use parts and fluids that meet manufacturer specifications, so your coverage stays intact.
Do you sell and service tires?
Tire work is right there in our name. Talk to us about what fits your vehicle, your driving and your budget, and we’ll get you sorted.
What are Mason & Sons’ hours?
We’re open Monday through Friday, 8:00 AM to 6:00 PM.
Is Mason & Sons involved in the Greenville community?
Yes, and it’s one of the things we’re proudest of. Through Mason Ministries, our team actively supports six organizations along with local projects around the Upstate. Greenville has been good to this shop, and we try to return the favor.