Greenville Auto Repair

Overall not satisfied with the customer-centric nature of this company. I scheduled an appointment to have plugs, wires and a coil pack replaced based on a known engine code for s 2007 Ford with parts I provided. They wanted to charge nearly $500 to install these parts that they could do in less than 90 minutes. They were rude and very evasive about how they could provide value and service my vehicle. If they simply would’ve said hey “we really don’t want to take parts from some consumers and install them. We preferred to do the entire diagnosis, this is what we recommend.” Or “We see that you want to do this, but here’s what we recommend…” That would’ve been fine if would’ve said that upfront. I wouldn’t recommend these guys.

I have been going here for years. Trustworthy, timely, and helpful. Being run by Christians is a great bonus.

Great people and services.. Really listen to my needs and helped my with the best solution.. Will definitely be doing business with these good people again.. I highly recommend them to anyone..

I was very impressed and pleased with Mason & Sons professionalism, quick replies, and fast work. They are pricey, but you get what you pay for, and here, you get quality, friendly customer service, and timely service. I was also pleasantly surprised that they washed my vehicle after the service! 5 stars from me!

Mason & Sons are very professional and had my car serviced in a timely manner. They kept me updated and were very thorough in their diagnostic testing about the problem with my car. All this impressed me greatly, especially the added touch of cleaning the car. I am very grateful and will use their services again.

My car needed a lot of work and I really appreciate your expertise. I know that I can trust you to make the repairs that are needed and you always have done a great job! My car drives 100% better and Sammy did a great job cleaning it up, too. i feel like I'm driving a new car. God bless you!

Warning!!! Lengthy positive review... Approximately 2 weeks ago I was on my way to Greenville for a conference when a warning light (Vehicle too low) came on. Fortunately I was near a rest area and was able to exit and park. When I got out of the car to assess I found that the rear end of my car was almost to the ground. I called AAA and immediately began looking for a repair shop to have my vehicle towed to. Being a female traveling alone and over 50 miles from my destination, I was in a very vulnerable position. Then the Lord directed me to Mason & Sons. After reading a few reviews I knew that this was the place for me. When I called and spoke with Jeremiah it was confirmation that they were heavenly sent! My car was towed to their shop and they even took me to get a rental car (Thanks, Brooks). They completed the work on my vehicle, and when Stephen, the owner, drove it to me he noticed that another light came on. He took it back to the shop to ensure that there was no problem with my vehicle and that I would be able to drive it back to my home 180 miles away. Stephen even gave me his cell number and told me that if I had any problem to call him. Did I mention that they washed my car and filled it up with gas????(Thanks, Mrs. Mason) Did I mention that they gave me a three year warranty on their work???? Thank you Mason & Sons for turning a stressful situation into a blessing. The whole ordeal was handled in a very professional manner and I am thankful that I was directed to a fair and honest business that did not try to take advantage of me. May God continue to bless you all!

Outstanding customer service. Car looks like a dream when you get it back too.