Greenville Auto Repair

First time visit to Mason and Sons. My 2004 Honda Accord a/c was giving me trouble. They diagnosed the problem correctly, and repaired it with a reasonable cost. Desk people were polite and efficient. Kept me updated. Very happy I found this place. This will be my ‘go-to auto repair shop’ from now on.

I RECCOMEND THIS ESTABLISHMENT. ITS A WEE BIT PRICEY BUT YOU GET WHAT YOU PAY FOR. IM A HARD CRITIC AND HAVE A AUTOMOTIVE DEGREE BUT DONT PRACTICE THE CRAFT. ID RATHER OWN THE SHOP. they did a good job in my problem diagnosus. the sticker shock wasnt goid. they did detail my truck complete with armorall on the dash, tires and wax soap. thats their way of the extra mile of service. that happened twice, the first was years ago when they opened. thats aporeciated. i know the owners father. the owner and i had the same education with the same auto instructor. the "good genes" passed down well. the reason for 4 stars is the shop manager is too much in a hurry and cant communicate to the customers what problems their ailing vehicle has. the employee on the phone was gruff and didnt have his coffee just after opening. i did get a waiver of the diagnostic fee for an initial bad review. . that part of the general managers personality that needs improvement is his ability to communicate with the customers. IT IS MY RECCOMENDATION TO ANY CUSTOMER THAT THEY SOICIFICALLY ASK WHATS WRONG. GET AN ATTENDANT AT THE COUNTER SO THE CUSTOMER DOSENT HAVE TO WANDER THE SHOP TO FIND HELP. the manager needs personal improvement by courses at greenville tech, books on management, books on business, particularly who moved my cheese and management not by the book by the founder of hobby lobby. hard lessons in maturity will also help him. he needs to slow down and think. its my personal opinion the owner needs to handle the customer communication to better balance temperaments between them and eliminate the hiccup i had at the beginning of tbis process. AGAIN I RECCOMEND THIS PLACE. THEY ARE HONEST BUT NEED A BIT OF POLISH. JOLEE FANTON

Super friendly, helpful, and quick! They even gave my car a little clean up (exterior and interior)!

I highly recommend Mason and Sons for thermostat repair and replacement. Their technicians were prompt, highly knowledgeable, and extremely professional. They quickly diagnosed the issue, offered a transparent and fair price for the replacement, and had my system running perfectly in no time. Fantastic local service!

Had to get my alternator replaced on my Toyota Camry, they did a great job and got the car back to me the same day! They even cleaned and washed the car for me. I also love that they offer a 3-year or 36,000-mile warranty on any labor, which is a great deal, especially since their pricing is so competitive.

Best mechanics in Greenville. Honest. All are Christians

Easily, this was one of the most professional and kindest teams I have ever encountered. Broken down truck, in SC from out of town, urgently needing expert help. From the first moment to the last, Mason and Sons met me w clarity and professional care rarely seen before, if ever. Left town w a truck running just fine. Very grateful I didn’t go to the chain just around the corner.