Greenville Auto Repair

701 reviews
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5

These guys are amazing at what they do!

5

Best place to have your car worked on in town. Would always recommend!

1

Website says they have appointments. Scheduled, took off work, drove down, and then was told they couldn't fit me in to do the maintenance. Friendly - just unprofessional in wasting clients time.

4

Website allows same day appointments, but do not miss the new warning that you must CALL to confirm an appointment. Unfortunate glitch in the system I experienced, they did their best to make it right. I appreciated their review of the service and pivot to try and make sure it does not happen to anyone else.

1

BEWARE!!! I called them to inquire a simple parking break shoe replacement for my car. I only needed them to be installed. I purchased the break shoes directly from the manufacturer/dealership already. They refused to do the service because I purchased the brake pads from the dealership and not through them. This shop is doing 1 or 2 things. They are either inflating the price of parts purchased through them for profit or using China parts for return repairs. Be careful. I decided to kick out the 70 dollar labor difference and let the dealership/stealership get the job because I now see that the local garages are going in horrible direction, possibly worse than just over charging.

5

Avery, we appreciate you taking the time to leave a 5-star review. It’s great to know we could help with your engine diagnostics and tire rotation. Our team works hard to keep everything running smoothly from start to finish. Thanks for choosing us for your auto maintenance needs.

- Mason & Sons Enterprises
1

I do not recommend this place. The person in the office was very rude and unprofessional. He didn’t even greet us and treated me and my wife very poorly. Another time we brought a car in to be checked and a different person treated us very well. However, this time the gentleman in the office , assisted us and his attitude was not pleasant

5

Liberty, thank you for taking the time to share your 5-star review. We appreciate you taking a moment to support our team.

- Mason & Sons Enterprises
5

Exceptional service! Was given several options after the diagnostic test. Steve took the time to explain everything that would be required if I decided to schedule the maintenance. Also they took the initiative to consult with the ford dealer to see if any recalls on the issue and they’re thinking about the repair. After the consult there was no pressure on completion of the repairs just information that I was able to make an informed decision. Totally recommend Mason & Sons for any vehicle repairs or service.

Walter, thank you for the 5-star review. I’m glad Steve could walk you through the diagnostic results and give you clear options without any pressure. Taking the time to do the research and help you make an informed decision is exactly how we approach things. We appreciate the recommendation.

- Mason & Sons Enterprises
5

Fixed something on BMW, that no one else would even look at

Don, thank you for the 5-star review. I’m glad our team could step in and get that BMW issue handled when others wouldn’t. Taking the time to solve the tougher problems is part of what we do. We appreciate you bringing it to us.

- Mason & Sons Enterprises
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