Greenville Auto Repair

It’s so much to love about this shop. They’re God fearing, honest, communicative and very compassionate. Steve and his wife are extremely hands on and genuinely cares about their customers. I had an experience that didn’t start off the best, however the owner and his wife stepped in, communicated, diagnosed and fixed the issue at hand. I’d recommend them ANYTIME to anyone. My sister has been a customer for years, then when I finally moved back to America I brought my car in and now I wouldn’t trust anyone else with it. Thank you

Nothing but GREAT things to say about Mason and Sons! Friendly and dependable service backed up with a great warranty! Check them out for your car care needs!

Mason & Sons is the go to place for our ambulance fleet needs. Moved operations into the Upstate and they quickly and professionally went through our unit and recommended only what was needed. Accomplished repairs when they said they would and kept us informed every step of the way. (Find a dealership that does that anymore.)

They always take great care of me and my car. They are very knowledgeable and quick!

I had my older truck in this shop for a starting issue. They fixed that perfectly, job well done. But where they messed up was putting oil in the truck. The truck oil capacity is 10 quarts (which I previously thought it was 15). Not sure if they were aware of the limit, I was not either. The front desk guy, I believe his name was Jeremiah informed me that it was 10 quarts and not 15 quarts. But they put in 12 quarts. Now let me remind you I had not driven this truck with that much oil. When I did go pick it up, it started well, which they fixed, awesome job. But as I drove it, it was very sluggish and a lot of smoke came out of the tailpipe almost causing it to shut off completely. This could have been very dangerous and luckily, I was not far from the shop. When I took it back to them, they drained and put the correct amount and ran well. Luckily nothing was damaged. They did not take any responsibility for their actions whatsoever. They tried to blame it on the customer and it was my fault. I am not the one who overfilled the engine with oil. It was Mason & Sons. I did not hear an “I’m sorry” or “that’s our fault”. Terrible customer service and professionalism when they caused the issue. I will never take my vehicle there again. Good people to speak with, but did not take responsibility for their mess up. I will make sure to inform people about this when they need a car shop in Greenville.

This was my first time using Mason&Sons. They helped me get a tow truck, diagnosed the problem, and made the repairs in a reasonable amount of time. They even washed my vehicle before I picked it up.

I have taken my car to Mason and Son’s multiples times now, and they always do an incredible job!! They are always kind, and always take the time to explain everything. I absolutely love that every time I get my car back it’s washed and detailed. Would recommend!

This past summer I had a horrible experience with an auto dealership (not mentioning) that seems like it was never going to end. After much prayer, I decided to take my chances and took my vehicle to Mason and Sons. Not only did they go far above to fix the problem, but to continue to communicate with me, so I would not be anxious. They gave me the confidence to trust in humanity once again, and a future with a trustworthy company.

Great customer service They repaired my older vehicle for which replacement parts are scarce. They presented me with options and explained the advantages of each option. I made an informed decision.