Greenville Auto Repair

Same day service. Delivered beyond expectations. Not only were the repairs completed on time, but they returned the vehicle cleaner than it has been in years. Highly recommended.

Update: I spoke with Bailey who is absolutely awesome. Bailey called and immediately wanted to rectify the situation. He was very patient, very kind, and professional. He offered to refund me back my money but he also offered to fix the solution to the problem for the car. I have to say he went above and beyond to fix the issue that I was having and that speaks volumes on this company. He was so kind. I would highly recommend Macy's and Sons to anyone that's looking for someone to fix their car and also to work with them. Bailey is top tier, number one. He's the reason why I'm writing this review. If it had not been for him. This review would have stayed the same. Bailey literally went above and beyond. Bailey made so much accommodations. Bailey was very engaged. He continued to reach out to me text message and calls. I have to say if his manager or supervisor is reading this I would have to say he deserves a raise. He is literally amazing. Thank you Mason's and Sons. Thanks Bailey. Thank you Jeremiah for your professionalism! I have to say I am sadly disappointed in my experience with Mason and Son's. I was referred to them by an existing customer. I towed them my car wasn't understanding why it wasn't running. I felt pretty confident that they would be the ones to fix the issue. they told me $125 for a diagnostic which was fine, no problem. but then when they couldn't find the problem with the diagnostic they told me they would charge me another $235 for a level 3 diagnostics. I've never heard of that in my life. I've actually called around to a few other service repair shops and they've never heard of that either. I completely felt like I was being bamboozled because I was a woman and they were trying to charge me more for things that isn't common to charge for. Also, when my tow truck driver arrived he also was a little puzzled at them stating that I had engine problems which I wasn't aware of because they told me they couldn't find out what the problem was. and on top of that you're discussing my diagnostics with a tow driver who has nothing to do with anything other than picking up the vehicle. He stated that the car was turned on for him to hear it. (the tow driver) He stated it sounded like it was the starter. I'm sure that they would have been able to see that it wasn't the starter. my point of contention is the fact that they're discussing my car diagnostics with the tow driver. it just didn't seem professional .I was hoping that I would have had a great experience with them based off of the Google reviews as well. and I hate to send these type of reviews out but I have to say I was not happy with the experience and nor was my husband.

Will definitely continue bringingy vehicle to Mason and sons! Very professional, informative and great work! They locked in a loyal customer and I will tell others. Thank you!

I was in the Greenville area for a graduation and my car wouldn’t start. I called Mason & Sons Tire & Automotive and spoke with Bailey. He assured me that if I got my car towed to their site, they could take care of it. They immediately diagnosed the problem once the car arrived and repaired it. To top it off, afterwards they washed my car!!! I found them to be very professional, honest, & friendly. They were accurate in their diagnosis and did a thorough job. The repair was done in a timely manner (same day service)! They were efficient and provided prompt service. The product they repaired my car with has a 3 year warranty. I would definitely recommend their shop!

I was treated like family. Masons took care of our need for safety and assurance. Their company is very through. Thanks for a job well done. Bob

Very professional, very thorough, but I think the prices were high.

Absolutely phenomenal work done! Absolutely phenomenal staff!

Very helpful staff and extremely friendly. Helped us despite being from out of town and coming before they closed for Easter. Wishing the best for them in the future.